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About AMCC

The AMCC Difference

The AMCC Difference

Easy, effective and efficient... the true alternative to ligitation and cumbersome ADR rules programs.

AMCC professionals possess exceptional technical expertise in their specific field which translates into accurate awards and settlements.

Thomas L. Craigo

Mediator / Arbitrator

Education and Legal Experience

2000 - present Full-time Dispute Resolution neutral

1994 - 2000 Negotiator/Claims Consultant; CNA Insurance Companies

1980 - 1994 Senior Claims Representative, Division Claims Supervisor, Branch Claims Manager; American States Insurance Company

1978 – 1980 Claims Adjustor; GAB Business Services


1973 B.A, History, California State University at Long Beach.


Extensive experience in complex, multi-party construction defect matters; interface with developers, general contractors, subcontractors and experts.

Insurance issues include additional insured disputes including formulation of joint defense agreements, coverage disputes and analysis, contractual matters.

As a claims professional, fully trained in investigation, adjustment and resolution of multi-line claims including construction defect, personal injury, commercial and personal automobile liability and physical damage matters and first-party property losses.

Representative Cases Handled as Mediator

Mediation of cases involving construction defects, insurance carrier disputes, additional insured issues, professional liability matters, real estate disclosure issues and personal injury cases, including wrongful death.

Multi-Party Dispute Resolution Experience

As negotiator and mediator, have handled 1,500 to 2,000 cases, with some multi-party construction defect cases involving as many as 150 parties.

Alternative Dispute Resolution Experience

Twenty-four years experience attending settlement conferences and mediations as claims professional, the last three years almost exclusively as negotiator for numerous parties in complex, multi-party construction defect mediations before several judges and special masters.

Awards and Honors

1999 West Coast Casualty Seminar Jerrold S. Oliver Award of Excellence